Can I tour your facilities?
We welcome you to tour our facilities during our open hours. Just contact us to arrange a suitable time.
Are the suites air-conditioned?
For the complete comfort of our guests all of our facilities are temperature controlled.
Do dogs have access to the area?
Our facilities are completely canine free and fully secured.
Is there anything I need to do before my cat comes to visit?
Cats over 6 months of age must be desexed. If your cat needs to be desexed please contact us for more information on this procedure.
To ensure the well-being of all cats, vaccinations must be current. If your cat has not been vaccinated by one of our practices, we must sight proof of vaccination before boarding your feline companion. As a general rule, cats should be fully vaccinated at least 10-14 days prior to their stay with us. If your cat needs to be vaccinated we can assist at any of our 4 AdelaideVet Practices across Adelaide.
For the comfort and protection of others, we also request that your cat is up to date with flea and worm prevention.
What are your boarding fees?
Please contact us for pricing. See below for details:
- Total Wellness Plan cat members receive a 20% discounted boarding rate (woohoo).
- If your cat is on medication, a surcharge may apply.
- Our prices include food, cat litter and bedding.
Booking terms and conditions
Due to high demand during the Easter and Christmas holiday periods, a $50 deposit is required to secure your booking. Please contact us for more information.
What are the check-in and check-out times?
You can check your cat in and out on any day of the week if your cat is boarding at our Trinity Gardens facility (during open hours only). At our Prospect, Stirling and Goodwood facilities, check in and out is available during open hours between Monday and Saturday.
What should you bring with you when you check-in your cat?
Things to bring on check-in:
- Your cat/s in their favourite carry cage
- Current vaccination certificate, not necessary if your cat has been vaccinated with us
- Medications
- Special dietary requirements
- Any belongings clearly labelled, although it is not necessary to bring beds, scratch posts and toys as we have plenty available
What to inform us on check-in:
- Medical history
- Any behavioural traits your cat may possess so we know what is normal
- Medication and medication instructions
- Contact details including a contact phone number while you are away
- Reconfirm check-out date and time
If you have any further questions please do not hesitate to contact us.