The Total Wellness Plan is a 12-month commitment, and if you would like to cancel earlier then please contact us. In the event of a plan being cancelled for any reasons other than a pet passing, monies outstanding on the remainder of the plan (12 months) are payable by the client, regardless of use as per the terms and conditions of the plan agreed upon commencement
In the unfortunate event of a pet’s death, the Total Wellness Plan will be cancelled and payments stopped once AdelaideVet is notified. Plans purchased upfront will be eligible for an adjustment credit based on the remainder of the plan only.
